Friday, June 29, 2018
I rented the house boat on June 19,2018 for a four night stay on August 31,till September 3,2018. I was told if I needed to cancel that I needed to give them a 14 day notice. Later that day I called back to cancel (I had a bad feeling about this place) the owner told me that they had no refunds and that I would have to rent another boat! After she argued with me for a few minutes she said she would refund my 885.00 it’s been 10 days and no refund she won’t return my calls! I filed a complaint with the attorney general office the better business bureau and the federal trade commission! Citi bank is also investigating it for me! I think I’ll drive up to the lake and have a chat with this she Devil owner named Cindy!!! Don’t mess with this Italian! You’ll be sorry you did!